FAQ | Crazy Puffin
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Frequently Asked Questions 

Is my adventure guaranteed to run?

Definitely. All of our adventures at Crazy Puffin are guaranteed to depart​​​​

What happens if my Adventure gets canceled

If we are forced to cancel an Adventure you can either keep your credit for another Adventure or get a refund.​

I have special dietary requirements; what can I do?

We will do our absolute best to accommodate your dietary request, whether it is plant-based, vegetarian, or any allergies that you might have.

Can I book an Adventure if I’m alone?

Absolutely! One of the great things about the CP travel style is that many of our travelers choose us specifically because they are solo and want to connect and share experiences with like-minded people.

How do I book an Adventure?

Select your desired Adventure and click ‘Book Now’. Fill out the contact form and we will get back to you as soon as we can​

Who will lead my Adventures?

Some of our Adventures are led by Bjorn, our founder, who is an experienced traveler with over 100 countries under his belt. Other Adventures are led by our dedicated team of leaders or local crew, ensuring you'll have knowledgeable support throughout your journey.

Are international flights included?

All of our Adventures exclude international flights. However, our team can offer you guidance and support when booking your flight.​​​

Is my deposit refundable?

If you cancel within 7 days of booking, we’ll refund your deposit after deducting a $100 administration fee.

When is the final payment?

After paying the deposit and securing your slot on the Adventure, we will send you an invoice for the remaining balance 60 days before the Adventure starts.

Do I need a travel insurance?

We highly recommend that you have appropriate travel insurance for the Adventure. We recommend:
https://www.iatitravelinsurance.com/?welcome

https://www.worldnomads.com/travel-insurance​

How is the room pairing?

All our prices are based on twin sharing, however you have the option to upgrade to a single room.​​

What is included on my trip?

Tour inclusions vary depending on the destination, so please refer to the Adventures for full details and specific tour inclusions.

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